InstalledProductNote

IMPORTANT  The SOAP API entered a limited enhancement phase in Q4 2020. Access to version 1.6 will eventually be deactivated. At this time, there is no end-of-lifecycle date.

This entity describes notes created by an Autotask user and associated with a Asset entity. Autotask users manage Asset notes on Assets.

Entity details

You can also retrieve this information with the Web Services API call The getEntityInfo() SOAP API call.

Entity Name: InstalledProductNote
Can Create:
Can Update:
Can Query:
Can Delete:  
Can Have UDFs:  

Conditions and requirements

General

  • The ability to edit InstalledProductNote entities in the API is governed by the user's security level permission for "CRM > Asset Notes: Edit."

Special field attributes

Field Conditions and Requirements
InstalledProductID Editable on creation of the InstalledProductNote (but not afterword)

Field definitions

The following table describes the standard Autotask field objects for this entity.

  • To retrieve more detailed information specific to a particular Autotask implementation, use the Web Services API call The getFieldInfo() SOAP API call.
  • For information on entity UDFs, use getUDFInfo().
  • For String datatypes, the number in parentheses ( ) indicates the maximum number of characters allowed.
  • LT indicates Local Term.

For more information about fields marked as picklists, review our Understanding picklists article.

Field Name Label Datatype Read Only Is Required Reference Name Picklist
CreateDateTime Create Date Time datetime      
CreatorResourceID Creator Resource ID integer   Resource  
Description Description string (32000)      
id Asset Note ID long    
ImpersonatorCreatorResourceID Impersonator Creator Resource ID integer   Resource  
ImpersonatorUpdaterResourceID Impersonator Updater Resource ID integer   Resource  
InstalledProductID Asset ID integer   InstalledProduct  
LastActivityDate Last Activity Date datetime      
NoteType Note Type integer    
Title Title string (250)