Getting help for Autotask
Datto provides a variety of resources to help you succeed. Click on one of the links below.
Learn how Autotask can grow your IT organization. Request a demo to see how Autotask can work for you.
Learn how to get technical support by submitting a support request via chat or on the phone.
Learn how to make effective use of this online help system.
All customers have access to the Community Forums to search for a solution or submit a post. Valuable maintenance alerts, the roadmap, and release information is posted here.
Documentation for all Autotask developer tools that require software development experience is available in a separate help file that is linked to this topic.
Help for other Datto and Kaseya products
Access the help files for Client Portal, Datto RMM, File Protection and Workplace Manager.
Access product training videos, recorded webinars, live events, and more...
View release notes and other release information for the current release, and access release notes for previous releases.
Datto product status system information is publicly available through our Status Page. This site provides current system status for each product, incident alert information, and details on upcoming maintenance releases. You have the option to subscribe to proactive email updates.