Report on scheduled service calls
SECURITY Refer to Required Permission for each report
NAVIGATION Refer to Path for each report. Note that LiveReports may be published to any report category or multiple report categories, or may not be published at all in your Autotask instance. To publish a LiveReport, refer to Publishing LiveReports.
LiveReports
Service Calls
| Required Permission | System Administrator and Manager security levels. May be published to additional security levels, departments, or resources. Reports respect service call security. Permission to view a service call is required for it to be included in a report. Refer to Service Desk security settings. |
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| Path |
 > Reports > Report Categories > Service Desk > LiveReports section |
| Description | This report shows service calls that have a Start Date within the filter criteria. The report is grouped by service call. For each service call, it shows all the tasks/tickets associated with the service calls as well as the assigned resources. |
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