Report about Taskfire tickets
SECURITY Refer to Required Permission for each report
NAVIGATION Refer to Path for each report. Note that LiveReports may be published to any report category or multiple report categories, or may not be published at all in your Autotask instance. To publish a LiveReport, refer to Publishing LiveReports.
LiveReports
Taskfire Summary Report
Required Permission | Administrator or Manager security level. May be published to other security levels, departments, or resources. Reports respect ticket security. Permission to view a ticket is required for it to be included in a report. Refer to Service Desk security settings. |
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Path | > Reports > Resources tab > LiveReports |
Description | This report provides information about Taskfire tickets, including the time to resolution for the Taskfire client. The information is grouped by request type and Taskfire resource. |