The Autotask-Salesforce Extension

SECURITY  Security level with Admin permission to configure Other Extensions & Tools. Refer to Admin security settings.

NAVIGATION   > Admin > Extensions & Integrations > Other Extensions & Tools > Salesforce

This extension is no longer available for new implementations. The Customer Relationship Management integration from AxeRoy: Autotask++Salesforce ConnectPack may provide the features you need. Refer to Autotask/Salesforce AxeRoy ConnectPack.

Legacy Salesforce Extension users can find the Autotask Help information in this PDF: Autotask Salesforce Extension, legacy documentation.