Dispatching

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Overview of your Autotask calendar

The Autotask calendar displays all your Autotask calendar items, from service calls to to-dos and appointments. Learn more about it here.

Overview of the Dispatch Calendar

Get familiar with the Autotask Dispatch Calendar, where multiple users' schedules can be displayed.

Configuring Dispatch Calendar and permissions

Find out how to enable the Dispatch Calendar for your company, and how to set up access to it for your users.

Creating and managing calendar items

The Calendar and the Dispatch Calendar display several types of calendar items, color coded for easy viewing. Learn how to add and manage the items on your schedule.

Scheduling techniques for calendar items

Become familiar with the different ways you can schedule and re-schedule calendar items.

Printing a statement of work

An Autotask statement of work is a detailed service call report. We'll show you how to print one.