Dispatching
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Overview of your Autotask calendar
The Autotask calendar displays all your Autotask calendar items, from service calls to to-dos and appointments. Learn more about it here.
Overview of the Dispatch Calendar
Get familiar with the Autotask Dispatch Calendar, where multiple users' schedules can be displayed.
Configuring Dispatch Calendar and permissions
Find out how to enable the Dispatch Calendar for your company, and how to set up access to it for your users.
Creating and managing calendar items
The Calendar and the Dispatch Calendar display several types of calendar items, color coded for easy viewing. Learn how to add and manage the items on your schedule.
Scheduling techniques for calendar items
Become familiar with the different ways you can schedule and re-schedule calendar items.
Printing a statement of work
An Autotask statement of work is a detailed service call report. We'll show you how to print one.